WORK WITH US

The Admissions Manager is responsible for planning and overseeing all Admission related activities at the respective campuses strategically and on a day-to-day basis.

1. Admissions & Reception
   – Greet visitors to the Admissions Office; present a positive image of the Admissions Office.
   – Answer routine inquiries and provide information including SISB’s academic programmes and extra-curricular activities, distribution of maps, brochures, newsletters and other information material.
   – Ensure forms are completed appropriately.
   – Arrange for student interviews and screening by recording appropriate information and scheduling appointments.
   – Compile lists and tabulate cumulative student admissions data for regular and/or special reporting.
   – Updates student information as required to ensure databases are relevant and accurate.
2. Communication
   – Work with Corporate Marketing Communications to ensure consistent branding for SISB.
   – Assist HOS/Principal in ensuring brand positioning of SISB Schools is maintained; champion the SISB branding.
   – Lead and plan road shows and other networking/commercial events to promote SISB schools.
   – Involvement in the planning of school newsletters to students and parents; ensure school’s social media information is up-to-date.
   – Planning and execution of special calendar events and activities to foster a closer school community.
3. Finance
   – Supervise school cashiers.
   – Follow up with school fees payment and ECA and EAS.
   – Ensure roadshow and events budgets are adhered to.
4. Customer Service
   – Ensure the needs of parents are met; provide excellent customer service and promote positive brand image of SISB.
   – Handle face-to-face enquiries from existing and prospective parents; handle complaints should these arise.
   – Serve as liaison between parent groups and school management; report feedback in a timely manager to senior management, and recommend ways to improve on overall quality of customer service of SISB schools.
   – Professional development and training of admissions team so that they may provide superior customer service.
5. Gift Shop
   – Manage and supervise gift shop staff.
   – Ensure inventory and stock of items at gift shop is current and replenished as is required.
   – Balance receipts and revenue from sale of gift shop items.